Hidalgo Health Associates, Employee Assistance Program, Baton Rouge, LA

CISD Services

What is a Critical Incident?
A Critical Incident is any event that causes an unusually intense stress reaction.  In the workplace, a Critical Incident may be defined as a workplace event which produces significant reactions in employees who are impacted by the event either directly or indirectly.  Witnesses of the event, colleagues/co-workers, client and/or family members my all be impacted by Critical Incidents.  

Examples of Critical Incidents may include:

  • Robberies
  • Auto accidents
  • Industrial accidents
  • Sudden death of an employee

What is a Critical Incident Stress Debriefing (CISD)? A CISD is a professionally conducted process to help people cope with and recover from an incident’s aftereffects.  A major consequence of a traumatic event is that people feel order and control in their life has been lost.  CISD participants come to understand that they are not alone in their reactions to a distressing event and are provided with the opportunity to discuss their reactions in a controlled and safe environment.    
Optimally, a CISD is conducted within 24-72 hours of an incident.  

Some objectives of a CISD include:

  • To provide a means for emotional expression by individuals involved in the event
  • To decrease distressing symptoms and prevent the onset of PTSD
  • To regain the capacity for self-control
  • To provide emotional support and enhance group cohesion
  • To alleviate disabling fears and anxieties caused by the event
  • To inform individuals about expected reactions and coping strategies
  • To assess individual coping skills and make necessary referrals
  • To identify and access additional resources or support systems
  • To arrange for effective follow-up
  • To obtain closure For additional information on CISD or to arrange a CISD for your workplace, click here

Contact Information

4637 Jamestown Avenue
Baton Rouge, LA 70808


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